Repair

Work Orders

Included on Pro

Flexible ticket engine for repair shops. Create work orders for repairs, diagnostics, warranty claims, mail-in, onsite, buyback, refurb, data recovery, and B2B batch jobs. Define custom stage pipelines per work order type with full timeline event tracking.

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What it covers

Available in the current Pro launch offer instead of as a separate public add-on during early release.

9 work order types (repair, diagnostic, warranty, mail-in, etc.)
Configurable stage pipelines per order type
Timeline event tracking with actor attribution
Technician assignment and priority triage
Cost estimation and actual cost tracking
Board view for shop floor management

Related AI workflows

This module is documented first around the module itself. Public AI workflow pages are focused on the currently fixed-price credit jobs registered in Nexus.